In QuickBooks, each account is assigned a unique identifier called reference ID or element ID.
This ID is used to identify and reference the account in the system. The error message suggests that the reference ID or element ID provided does not match any existing accounts in the QuickBooks integration.
You need to make sure that the reference ID or element ID you are using is correct and corresponds to a valid account in QuickBooks.
Double-check the spelling, formatting, and case sensitivity of the ID.
Action: When syncing an invoice to QBO and you receive an error: Invalid Reference ID-Invalid Reference ID: Names element id0 not found
Error: Invalid Reference ID-Invalid Reference ID: Names element id0 not found
Resolution:
Open up QBO.
Check the name of the element for that specific order.
Make sure the element "name" matchs exactly, and it's not archived or deleted.
Open up Veryfi, and Re-sync
If you continue to encounter the error, you may need to contact the support team in QuickBooks for further assistance. They can provide specific guidance based on the integration setup and the nature of the error.