Automatic crop detection might get confused with the background you use and crop the receipt in a very unexpected way. In this instance we recommend you turn off the automatic crop detection and use manual crop. Here's how.
Turning off automatic crop detection
Start the camera inside Veryfi app by pressing COLLECT from the footer nav
Press MORE button (top right) or swipe the screen left (gesture based)
Press SETTINGS
Inside Settings disable "Auto Doc Detect & Crop"
Go back and scan a receipt
Manual cropping
After you have taken a picture, the preview screen will show you the uncropped receipt and a few contextual buttons to the right of it
Press the 1st button
Now manually outline the receipt - a trail will follow your finger so you know whats being cropped. When you let go it will crop the receipt presenting you with a confirmation box as shown in the video below