What file formats can Veryfi process?
Supported formats .jpg, .jpe, .jpeg, .png, .gif, .pdf, .txt, .htm, .html, .zip, .heic, .heif, .avif, .webp, .ofd
Please contact support to request the access to .txt
What file type to expect after a document is processed on Veryfi side:
The general rule is that .pdf is returned unless the submitted file is a .png, .jpg, .heif image (zipped or not)
img_thumbnail_url - is always a .jpg a small preview of that document (thumbnail)
img_url - is a little more complicated:
for .jpg, .jpe, .jpeg, .png, .gif, .webp, .pdf it’ll keep the original format
for .txt, .gif, .htm, .html, .ojd - the resulting extension will be .pdf
for .heic, .heif, .avif - the resulting extension will be .jpg
pdf_url field response is always consistent, it will always have a document with .pdf extension regardless of the input format. However, this field is only available in v8 version of Veryfi APIs. Please read this article for more information on API Versions
.jpg - is the expected resulting extension for all requests submitted via Veryfi Lens.
Please note:
#1 Web uploader supports only .jpg,.jpeg, .png, .pdf,
#2 Email collector supports:
HTML
Plain Text
PDF
Image Attachment
How does Veryfi work with Zip files?
.zip is a special case, it’s a package for all file types we support.
.zip can be used when users have multiple separate images or files for the same Document.
For .zip there are 2 cases:
when there is one document in the
.zipthen refer to the above logicwhen there is more than one document - then Veryfi will stitch those documents and the resulting format for
img_urlfield will be.pdfWhen you submit.zip, the system combines those separate images or files into one.pdfand processes it as 1 Document.
Please note, .zip file can be submitted via direct API call only. Files are ordered by the file name in alphabetical order.
Code sample for processing .zip inside your Veryfi portal API documentation: https://app.veryfi.com/api/docs/documents/process/# or .zip code samples.
Error Handling
The file type is not enabled for your client - means that the file type that you have in a request is not enabled.
The file type is not supported - means that the file type that you have in a request is not supported by Veryfi API.
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